FAQ

Yeah, but it’s Photoshopped right?

How many photographers hear this on a regular basis. “Wow! That’s such a great photo, but it’s Photoshopped, right?” The longer, and more accurate answer is: No. Not what you think “Photoshopped” is. 

The short answer. Yes. Yes it is. I use a program called Photoshop to produce a final image that a mechanical camera could never truly see. I make slight adjustments to colour, lighting and contrast to accurately represent the mood and detail of a scene.

Please have a read through my blog titled ‘Yeah, but it’s photoshopped right?’ to understand the processes I use to produce my images.

 

What is archival quality?

Archival quality as the name suggests, ensures that the materials used to produce and frame your print are able to withstand the test of time.

What is an AIPP accredited photographer?

An Accredited Professional is a member of the AIPP who meets a high standard for skill, experience and professional business conduct. 

The AIPP accreditation standard has three components:

  1. Business and experience pre requisite which must be met before applying for accreditation (including insurance)
  2. An entry assessment
  3. A continuing professional development obligation. Maintaining up to date skills and business practices each year.”

As stated by the AIPP website.

Have you won any photographic awards?

Please see Awards 

Pricing

All transactions are processed in Australian Dollars (AUD)

What is your refund policy?

We are confident you will fall in love with the quality of these photographic prints which is why we offer a no fuss 30 day money back guarantee. Simply return the print in its original condition for a full refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note, damaged prints that have not been handled appropriately by the purchaser will not be refunded. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Shipping and delivery

All limited edition prints are made individually to order and are personally inspected, signed, numbered and accompanied with a Certificate of Authenticity. We offer FREE shipping worldwide on all limited edition prints (framed and unframed). For framed prints the highest quality, expert professional packaging is used. Limited edition framed prints are delivered approximately 5-7 weeks from receipt of payment and limited edition unframed prints are delivered in approximately 3-4 weeks.

All open edition prints are made individually to order and are inspected and digitally signed. Delivery will take approximately 3-4 weeks from receipt of payment. Free shipping Australia wide. Flat rate $29.95 international shipping.

Please contact us with any queries.